Division Training Manager, Food and Beverage

@Hospitality Matches posted 3 seconds ago in Casino Operations

Resorts World Las Vegas View on Map
Post Date : February 3, 2026
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Job Detail

Job ID 13198

Job Description

Job summary

A luxury resort in Las Vegas is seeking a Food & Beverage Training Manager to design, implement, and monitor training programs for the division. The manager will collaborate with various departments to ensure training solutions meet business needs, improve engagement, and maintain operational standards. Ideal candidates will possess strong training experience, excellent communication skills, and the ability to manage multiple tasks while ensuring compliance with regulations.

Qualifications

At least five years of training experience in a similar or related field.
At least three years of training management experience.
Proven track record of training program development and management.

Responsibilities

Develop and deliver F&B training solutions across various operations.
Review and suggest modifications to existing training programs.
Facilitate required and recommended training sessions.

Skills

Training experience

Knowledge of Food & Beverage operations

Excellent communication skills

Customer service skills

Education

High School Diploma or equivalent

Bachelor’s degree in a related field

Overview

Summary Statement: The Food & Beverage Training Manager will identify, monitor and facilitate training needs for the division. Furthermore, this position is responsible for designing, planning, and implementing training programs, policies, and procedures.

Responsibilities

Develop and deliver F&B training solutions that meet business needs across culinary, steps of service, beverage and wine. These operations include specialty, casual, QSR and F&B support operations.
Review existing training programs and suggest modifications to improve engagement, learning, and retention.
Ensure that training materials and programs are current, accurate, and effective.
Identify potential areas for improvement, such as operational changes or industry developments, that could improve with training.
Facilitate required and recommended training sessions.
Collaborate with vendors and third-party training providers to arrange available training programs.
Prepare and implement a training budget and ensure training goals are met within budgetary parameters.
Obtain and maintain position-specific licensing.
Attend various cross department meetings and property walks relevant to the role.
Produce relevant business forecast reports to be shared across departments.
Uploads division updates to the company social communications platform.
Place orders through the company’s online ordering platform
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
Perform other job-related duties as requested.

Qualifications

At least five years of training experience in a similar or related field.
At least three years of training management experience.
Knowledge of learning and development best practices.
Knowledge of Food & Beverage operations, protocol and practices.
Proven track record of training program development and management.
Create and upkeep departmental Standard Operating Procedures.
Ability to train and speak in a large, public setting.
Excellent written and oral communication skills.
Ability to effectively communicate in English.
Polished appearance and demeanor.
Excellent customer service skills.
Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
Ability to successfully mentor a team.
Ability to work varied shifts, including nights, weekends, and holidays.

Preferred

Bachelor’s degree in a related field.
Previous experience working in a large, luxury resort setting.

Minimum Education And Experience

At least 21 years of Age.
High School Diploma or equivalent.

Certificates, Licenses, Regulations

Tam card (alcohol awareness), SNHD health card, sheriffs card, serve safe.
Proof of eligibility to work in the United States.

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work is typically performed in an office and restaurant setting.
Must be tolerant of varying conditions of noise level, temperature, illumination, and air quality.
Prolonged sitting/standing.
Bending and reaching.
Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 10 lbs.
Eye/hand coordination.
Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Core Values and Expectations

Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.

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