Dual Rate Supervisor Full Time (Horseshoe & Paris LV)
@Hospitality Matches posted 1 day ago in Casino Operations Shortlist Email JobJob Detail
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Job ID 14213
Job Description
Job Description The Dual Rate Supervisor supervises the operations of several table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching. Games needed (Blackjack, Roulette, Craps/Dice, Baccarat, and/or Pai Gow)
Responsibilities
- Operating Supervise and Dealing several table games on an assigned shift
- Working knowledge of all (multiple) table games, house rules, counting methods and procedures covering each
- Assures that all coin and check racks are filled at all times
- Settles disputes that arise from guests in the Table Games area, referring to those that are exceedingly difficult for the Casino Manager
- Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees
- Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior
- Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary
- Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties
- Prepares and coordinates the periodical performance review of assigned personnel
Qualifications
- Work requires effective communication in English, both verbal and written form in a professional manner
- Must present a neat and professional appearance
- Work requires a minimum age of 21
- Work requires ability to perform basic math functions
- Work requires flexibility to work various shifts
- Work requires a minimum of 2 years pit operation experience (preferred)
- Knowledge of casino rules, regulations, and procedures pertinent to Pit operations
- Cards Needed: Alcohol, NV and Gaming License, NV
Additional Requirements
- Must be able to respond calmly in a demanding environment, multiple tasks to be managed under time constraint
- Must possess good manual dexterity for quick and accurate handling of chips, cards, and money
- Must have excellent vision (including peripheral) to protect the games
- Must be able to tolerate secondhand smoke, high noise levels, bright lights and dust
- Must be able to bend, reach, kneel, twist and grip items
- Must be able to walk and be on foot for extended periods of time
- Must be able to manage a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner
About Us For over 30 years we’ve set the standard now you can too. As a team member of Horseshoe, you will embody the spirit of Las Vegas with classic style, timeless glamour and high rolling excitement. This classic yet contemporary property is where you will entertain our guests as they enjoy 2,814 rooms, 244 suites, 6 restaurants and 1,250 slot and video poker machines. Horseshoe is the place for the smart and sophisticated to start their career.
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