After attending Florida State University and serving in the Marine Corps in Vietnam, Dennis P. Rizzo began his long association with the hotel industry. He started in administration and Food and Beverage operations and rapidly progressed to become the youngest person to hold the position of General Manager with Hyatt Hotels Corporation, which included operating rock ‘n’ roll’s infamous and renowned Hyatt House, aka “The Riot House” on Sunset Boulevard in Hollywood. After leaving Hyatt, Dennis was appointed General Manager of the Le Baron Hotel in San Diego, where his accomplishments included redesigning and refurbishing the 415-room property and implementing new systems in Food and Beverage to create a more profitable operation. Based on his achievements, he was asked to serve simultaneously as the opening General Manager for the Le Baron in Buena Park, where he engineered a successful partnership with the adjacent Knott’s Berry Farm. Dennis finished his career in operations at the Le Baron in Buena Park and moved on to found Bentley Price Associates, Inc., which specializes in executive recruiting for the hospitality industry, and where he has served as President/CEO for over 50 years.
Hospitality is unlike any other industry.
Success isn’t driven solely by systems, technology, or processes — it’s driven by people. Leaders who can adapt under pressure, motivate diverse teams, and deliver exceptional guest experiences day after day are what truly separate good operations from great ones.
Yet, despite this reality, hospitality hiring is often treated like a numbers game.
The Hidden Cost of “Quick” Hiring
In an industry facing high turnover and constant operational demands, it’s tempting to hire fast and hope for the best. But rushed hiring decisions often lead to:
- Poor cultural fit
- Burnout at the management level
- Increased turnover and retraining costs
- Inconsistent guest experiences
For management roles especially, the cost of a bad hire can ripple across teams, departments, and even entire properties.
Hospitality Leaders Need More Than Experience
Experience matters — but in hospitality, it’s not enough on its own.
Successful managers share key traits that don’t always show up on a résumé:
- Optimism in fast-paced, guest-facing environments
- Flexibility when plans change and challenges arise
- Resilience during long hours and peak seasons
- Grit to lead through pressure and responsibility
These are the qualities that allow managers not just to survive, but to thrive.
A More Human Approach to Hospitality Recruiting
Hospitality hiring works best when it’s personal.
That means taking the time to understand:
- The realities of each operation
- The leadership style required for the role
- The long-term goals of both employers and candidates
Rather than flooding hiring managers with résumés, a focused approach — screening, interviewing, and presenting only the strongest candidates — creates better outcomes for everyone involved.
Building the Future of Hospitality Talent
The future of the industry depends on developing leaders at every stage:
- Mid-level managers ready to step up
- Candidates entering structured management training programs
- Students and interns gaining real-world hospitality experience
When organizations invest in thoughtful hiring and talent development, they don’t just fill positions — they build teams that last.
The Right Match Changes Everything
Hospitality is demanding, dynamic, and deeply people-driven. When the right leaders are placed in the right environments, teams perform better, guests notice the difference, and businesses grow stronger.
That’s why intentional, relationship-based recruiting isn’t just helpful — it’s essential.
At HospitalityMatches.com, we believe that great hospitality starts with great matches.
Hospitality is unlike any other industry. Success isn’t driven solely by systems, technology, or processes — it’s driven by people. Leaders who can adapt under pressure, motivate diverse teams, and
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Our Team
We’re a team of passionate professionals committed to guiding job seekers toward the right opportunities and helping employers find the perfect fit. With experience, empathy, and drive, we’re here to support your journey—every step of the way.
Dennis P. Rizzo
(Chief Executive Officer )
Dennis “Frank” Rizzo
(President)
In addition to his responsibilities as President for HospitalityMatches, Frank is SVP/COO for Bentley Price Associates, Inc., where he has been recruiting for over 15 years. He is well-versed in upcoming and emerging technology in today’s recruiting world. Frank is a seasoned professional with expertise in casino gaming, resort and club management, restaurant management, and effective communication. Drawing from invaluable lessons learned from his father, a pioneer in the hospitality executive search realm, Frank has cultivated a robust network and sterling reputation within the industry. Beyond his professional pursuits, Frank is an avid surfer and golfer, embodying a commitment to a sustainable, plant-based lifestyle. Driven by a passion for connecting talented professionals with exceptional opportunities, Frank is dedicated to empowering hospitality businesses to flourish in an ever-evolving and competitive landscape.
Arthur (Arte) Nathan
(Chief Operating Officer)
As Senior Vice President of Human Resources for Steve Wynn’s companies for over 25 years, Arte is well known within many of Hospitality Matches’ target audiences. Arte brings a wide range of experience in hospitality personnel management to Hospitality Matches.
He has solid personal ties in the industry, giving HospitalityMatches instant access to a valuable pool of potential clients. He served as Chief Human Resources Officer for Steve Wynn’s gaming companies from 1983-2006, and opened their casinos in Atlantic City, Las Vegas, Mississippi, and China. Arte retired from the gaming industry in November 2006 and began teaching and consulting with companies that want to learn more about startups, turnarounds, and management effectiveness.
Arte graduated from Cornell University in 1972 with a Bachelor of Science degree in Industrial and Labor Relations. He has received many awards for his work in Human Resources, community affairs, and education. He is currently President of Strategic Development Worldwide, Founder, a Partner at Tiny Classroom Training, and a Strategic Partner with Bentley Price Associates.
David Carroll
(Sr Vice President )
David is a Senior Human Resources Consultant with 30 years of experience as an SVP of Human Resources in the gaming and hospitality industries.
Who We Are
We are a new kind of recruiting partner for the hospitality industry — one that blends the efficiency of a digital job platform with the expertise of real, experienced recruiters. Our mission is simple: elevate hospitality careers and help employers build stronger, more capable teams.
Hospitality is a people driven business. Recruiting should be too. That’s why we built a platform where technology enhances the process, but human insight leads the way.
What We Do
We connect casinos, hotels, restaurants, cruise lines, convention centers, airports, and other hospitality organizations with exceptional management‑level talent.
Unlike traditional job boards, we don’t leave employers or job seekers to navigate the process alone. Our live, human recruiters guide every step — from job posting to candidate coaching to final placement.
Our specialties include:
- Mid‑level management roles
- Management training programs
- Internships for hospitality students
Whether you’re building a team or building a career, we help you move forward with confidence.
Why We’re Different
The hospitality industry has unique demands — long hours, high guest expectations, and the need for leaders who can inspire teams while delivering exceptional service.
Traditional job boards don’t understand that. Executive search firms often overlook mid‑level roles. Schools struggle to place students in the right opportunities.
We bridge those gaps by offering:
- A curated talent pipeline instead of overwhelming applicant volume
- Live recruiter–guided hiring for better candidate alignment
- Comprehensive candidate assessments measuring optimism, flexibility, resilience, and grit
- Career coaching to help job seekers present their best selves
- Partnerships with hospitality schools to support the next generation of leaders
We’re not just filling jobs. We’re shaping careers and strengthening the industry.
Our Commitment to Employers
We help hospitality organizations hire smarter, faster, and with greater confidence. Our recruiters understand the operational realities of your business — front of house and back of house — and tailor our approach to your needs.
Every candidate goes through a structured, human‑led evaluation process. Our recruiters screen all applicants, interview the strongest ones, assess them for optimism, flexibility, resilience, and grit, and then refer the top three to your hiring managers.
You get:
- Better‑qualified candidates
- Reduced turnover
- A more efficient hiring process
- Access to emerging talent from hospitality schools
Your success is our priority.
Our Commitment to Job Seekers
Your career deserves more than an algorithm. Whether you’re an experienced manager or stepping into leadership for the first time, we’re here to support your journey.
We offer:
- Personalized recruiter guidance
- Resume and interview coaching
- Access to exclusive management opportunities
- Clear pathways to advancement
We help you take the next step — and the one after that.
Our Commitment to Hospitality Schools
We partner with hospitality programs to help students and graduates transition smoothly into the industry. From internships to management training programs to first‑level leadership roles, we provide a direct connection to employers who value fresh talent.
Together, we’re building the future of hospitality leadership.
Our Promise
We bring humanity back to hiring. We champion hospitality talent. We help people and businesses grow.
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Our Team
We’re a team of passionate professionals committed to guiding job seekers toward the right opportunities and helping employers find the perfect fit. With experience, empathy, and drive, we’re here to support your journey—every step of the way.
Dennis P. Rizzo
(Chief Executive Officer )
Dennis “Frank” Rizzo
(President)
Arthur (Arte) Nathan
(Chief Operating Officer)
David Carroll
(Sr Vice President )
David is a Senior Human Resources Consultant with 30 years of experience as an SVP of Human Resources in the gaming and hospitality industries.
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CONGRATULATIONS!
You're just one step away from having our industry experts review and improve your resume
Arte is a veteran hospitality executive who has worked with Steve Wynn for over 25 years as Chief Human Resources Officer. He knows what employers look for in a resume.
David is a Senior Human Resources Consultant with 30 years of experience as a Sr. VP of HR and in the gaming and hospitality industry.
YOUR RESUME AND ALL INFORMATION IS ALWAYS HELD CONFIDENTIAL.
IF YOU PREFER YOUR "IN THE LOOP" UPDATES
TO GO TO A PERSONAL OR PRIVATE EMAIL ADDRESS
WE WILL NEVER SHARE YOUR INFORMATION WITHOUT YOUR EXPRESS PERMISSION.
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Confidentially Submit Your Resume and we'll have these two Hospitality Industry Top Execs review it and suggest how you can make it better.
OK, here’s the deal: Hospitality Matches is a new company with a game-changing concept.
We have elevated the traditional job board. For the past four years, our team of hospitality recruiting experts has focused on improving the entire employer-candidate matching process: combining algorithms with live personal service.
Hospitality Matches is backed by one of the nation’s leading hospitality and gaming industry recruiters. Bentley Price Associates, Inc., for nearly five decades, has matched major properties with top-tier talent from the executive suite to every corner office in the industry.
Mostly, those at the mid-management and supervisory levels have been relegated to ordinary automated job boards. “Register your information, upload your resume, and wait until someone stumbles over it. Then, hope your resume gets on the pile in the HR office. Now, it’s your turn to have access to that experience and counsel—executive-level service for mid-level managers and supervisors.
The team at Hospitality Matches has a different approach.
Confidentiality Guaranteed.
Get expert advice on how to get your resume at the top of the stack.
Our review team has over 125 years of industry experience. We are former top-level C-Suite executives and experienced recruiters who have successfully placed thousands of talented individuals in exceptional jobs.
To introduce you to Hospitality Matches, we’re offering to review your resume and give you tips on how to make it one that catches a recruiter’s eye. We’re recruiters and we know what that looks like.
Click on the SUBMIT YOUR RESUME NOW link below; attach your resume, and when opportunity knocks, you’ll be ready.
Our goal is to match the best people with great jobs.
MEET THE EXPERTS
Meet Frank Rizzo, a seasoned professional with expertise in casino gaming, resort and club management, restaurant management, and effective communication. Drawing from invaluable lessons learned from his father, a pioneer in the hospitality executive search realm, Frank has cultivated a robust network and sterling reputation within the industry. CLICK HERE TO READ MORE ABOUT FRANK
As Senior Vice President of Human Resources for Steve Wynn’s companies for over 25 years, Arte is well known within many of Hospitality Matches’ target audiences. Arte brings a wide range of experience in hospitality personnel management to Hospitality Matches. CLICK HERE TO READ MORE ABOUT ARTE.
David began his career in Human Resources during the 80’s in the airline industry with Continental and Southwest Airlines. He has over 30 years of Human Resources leadership experience in the Gaming industry at the senior level with Harrah’s Entertainment, Horseshoe Gaming, Wynn Resorts and Seminole Hard Rock. David retired from Seminole Hard Rock after 13 years as its global head of HR. CLICK HERE TO READ MORE ABOUT DAVID
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Fill the form below to get instant access:After attending Florida State University and serving in the Marine Corps in Vietnam, Dennis P. Rizzo began his long association with the hotel industry. He started in administration and Food and Beverage operations and rapidly progressed to become the youngest person to hold the position of General Manager with Hyatt Hotels Corporation, which included operating rock ‘n’ roll’s infamous and renowned Hyatt House, aka “The Riot House” on Sunset Boulevard in Hollywood. After leaving Hyatt, Dennis was appointed General Manager of the Le Baron Hotel in San Diego, where his accomplishments included redesigning and refurbishing the 415-room property and implementing new systems in Food and Beverage to create a more profitable operation. Based on his achievements, he was asked to serve simultaneously as the opening General Manager for the Le Baron in Buena Park, where he engineered a successful partnership with the adjacent Knott’s Berry Farm. Dennis finished his career in operations at the Le Baron in Buena Park and moved on to found Bentley Price Associates, Inc., which specializes in executive recruiting for the hospitality industry, and where he has served as President/CEO for over 50 years.